Johan Zandhuis, our client, and IT expert, has published a fascinating article discussing how outsourcing can turn hidden yet avoidable costs into visible, albeit avoidable, pain. He acknowledges the crucial role of management and the importance of effective communication, most specifically between offshore and onshore teams. His recognition of what it takes to
Leveraging for value through cultural differences

Resolve cultural conflict? Smooth things over? Why? This is a waste of potential creative power. By using the energy inherent in cultural conflict, it is possible to leverage the differences for added value. This video demonstrates our Mapping-Bridging-Integration (MBI) model,
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